Car Finance (HP/PCP) claims are regulated by the FCA. You do not need to use a claims management company such as partners to make a claim. You have the right to complain directly to the lender and/or use the Financial Ombudsman Service to seek redress for free.
You could be eligible to put in a claim if you weren’t provided with all of the required information when taking out a car finance deal.
You may be able to get back £1000’s if you were overcharged or mis-sold by the dealer.
You could have been mis-sold for a number of reasons. There could have been commission for the dealer that you weren’t told about, you could have been pressured into an agreement that wasn’t right for you, or you may have paid higher interest than necessary.
You can fill out a short form to check if you’re eligible and start a claim.
You could claim back thousands if you were mis-sold. The amount you can claim will depend on a number of factors, for example, the extra interest you paid and the amount of commission received by the dealer.
Average claims can be over £1,000.
You’ll usually need to submit a claim online and provide further information about the agreements.
Claims companies will then work with a legal partner who will process the claim and you’ll get a decision confirming the amount you will receive in compensation.
You’ll need details of the finance agreements you’ve had, along with details of the sales process - for example, if you were informed of the commission that would be paid to the dealer.
You’ll then just need to provide your contact details to start the claims process. Alternatively, you can also write a letter to claim compensation yourself without the need to get a claims company involved.
When you are sold a car on PCP, you should have been given enough information to make a decision if the deal is right for you.
If you weren’t told about commission that would be paid to the dealer, or you were sold a finance agreement that wans’t right for you, you could claim compensation.
It’s possible that you may have been mis-sold car finance if: