You may be able to claim money back from the vehicle manufacturer if you’ve purchased a vehicle that’s had issues with the diesel particulate filter.
You can use this service to check if your vehicle could be eligible.
Currently, only selected Land Rover, Range Rover and Jaguar vehicles are open for claims.
You can use the vehicle registration search feature to check if a vehicle is affected by DPF issues and start the claim process.
Enter your vehicle registration to check if your vehicle is affected.
You can check your current vehicle, along with any vehicles you have previously purchased or leased.
The amount of compensation will vary depending on the issues affecting your vehicle.
You could claim thousands back if your vehicle has suffered issues caused by the diesel particulate filter.
A diesel particulate filter (DPF) is fitted to all diesel vehicles manufactured after 2009 and is used to capture particles that would otherwise be released into the air.
The particles captured by the filter will later be burned off when travelling at faster speeds, for example on motorways.
DPF issues could result in lower engine performance and higher fuel consumption, along with warning lights and other problems with your engine.
A faulty DPF could also increase emissions and lead to harmful particles being released in exhaust gasses.
You won’t usually need to pay to make a claim. You’ll receive a percentage of the compensation amount, while the remaining amount will cover the cost of the claim.
The fees charged will depend on the company used to process the claim.
A number of issues can be caused by a faulty or blocked DPF:
Many of the issues are caused by a blocked filter. In some cases, you’ll need to drive at speeds above 40 mph for over half an hour to clean the filter.
In some cases, a blocked DPF will mean that your vehicle needs to have the filter replaced by a garage.
Check VehicleUsing your vehicles for longer journeys regularly reduces the risk of your filter clogging and requiring replacement.
If you only ever regularly travel short distances at low speeds in a diesel vehicle with a DPF, it’s likely to cause a build up of soot in the filter.
From time to time, you may see an amber warning light indicating that you should take the vehicle on a longer journey to burn off the material caught by the filter.
Ignoring the amber light and continuing to drive short distances without allowing the filter to regenerate, could result in a red warning light and a clogged filter. This will mean taking it to a garage for DPF cleaning or replacement.
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